Guest Services is Your Go-To Destination


December 12, 2020

Guest Services is your go-to destination during this unique holiday season.  Open 1pm – 7pm on weekdays and 11am - 4pm on weekends, we can provide information, directions, resources, and gift ideas.  Here's how we can help:

  • Information about Crossroads Bellevue. We may not be able to fully deck our halls or jingle our bells, but the shopping center is open and available 10am – 8pm Monday through Saturdays and 10 – 6pm on Sundays.
  • Directions for where to find that perfect gift that you’re searching for.
  • Resources for a Merry Everything – ways to help the community, Elf on the Shelf ideas, festive coloring pages, stocking stuffer ideas, gift list, family bucket list …
  • Write a letter to Santa and receive a response.  You can pick up a letter to fill out at Guest Services or download a printable one here for your child to fill out and return to us.  If you include your mailing address, your child will receive a letter back from "Santa" in the mail.  Drop your completed letter off at Guest Services or mail it to:

           Santa Claus
           c/o Crossroads Bellevue Guest Services
           15600 NE 8th Street, #K-17
           Bellevue, WA 98008

  • Crossroads gift cards are the perfect gift idea. Redeemable at all Crossroads Bellevue merchants, and you can help the community by purchasing one.  With every $100 gift card purchased, Crossroads Bellevue will donate a $25 card to local families in need. Click here to order gift cards online.

So, come and visit the Guest Services Office at the north end of the mall, located just outside QFC’s entrance into the mall.  We’re here to make your visit to Crossroads Bellevue a success!