Guest Services


We provide a wide range of information and services for our neighborhood community. Visit the Guest Services office (located in Suite K-17, between Brow Arc and QFC), contact us by phone at 425-644-1111, or email with any specific inquiries.

Learn more about our Gift Cards, a perfect gift for any occasion, and our Community Room, with space available for retailers or groups in need of space to host a meeting or function.

Job Openings

The following Crossroads retailers are hiring as of 5/18/2017.  Please contact stores directly for more information or to apply for a position.

Bed Bath & Beyond - Now Hiring
Brow Arc - Hiring threaders, licensed estheticians
Candy Tyme - Now Hiring 
Creatively Yours Ceramic Studio - Hiring for part-time, weekends & evenings.
Dressbarn - Now Hiring
Hand & Stone Massage and Facial Spa - Hiring front desk staff, licensed estheticians, & licensed massage therapists
Jamba Juice - One spot for a team lead (18 or older) and possibly one team member (16 or older) depending on their availability
Jinya Ramen Bar - Now Hiring
JoAnn Fabric & Crafts - Hiring 15 people
O'Char Thai Cuisine - Hiring cooks and cashiers
Party City - Now Hiring
Paula's Hallmark - Hiring two people; flexible hours.
Pier 1 Imports - Now Hiring
Tutta Bella Neapolitan Pizzeria - Accepting applications for front desk, line cooks, and serving staff (part time or full time).
Ulta Beauty - Seeking licensed professional for salon

First Aid

Guest Services has a basic First Aid kit for minor cuts or injuries. If further aid or medical attention is required, arrangements will be made for appropriate medical personnel to attend.  Contact Security at 425-766-6507 for assistance.  Dial 911 for all emergencies.

Emergency Auto Aid

Crossroads provides dead battery and auto lock-out assistance as a courtesy.  These services are provided by our Security staff, who may be contacted at 425-766-6507.

Photos with Santa

Did you have your photo taken with Santa at Crossroads Bellevue in 2016, but didn't have a chance to pick them up before the season ended?  They're waiting for you at the Guest Services office.  Open Monday - Friday from 10am - 5pm.

Community Bulletin Board

The Community Bulletin Board is located in the hallway next to Crossroads Toys. Space is limited; therefore priority space is made to non-profit organizations for advertising community events.  All postings must be approved through our Guest Services office.

Ferry & Metro Transit Information

Up-to-date Ferry Schedules and Transit Schedules are kept near the Community Bulletin Board.

Lost & Found

Lost items are locked in the Security Office . Any items that have been found can be turned in at Guest Services. If you believe you have lost something at the shopping center, please contact Crossroads Security at 425-766-6507 and leave a message with your name, phone number, description of the lost item and approximate area and date where you last saw the item. You will be contacted if your item is recovered. Due to space limitations, Lost & Found items are only kept for 30 days.

Ballot Drop Box

An official ballot drop box is located outside of the building at the south entrance to Crossroads, between Pier 1 Imports and Hand & Stone.

Courtesy Strollers & Wheelchairs

Strollers and wheelchairs are available as a courtesy.  Check them out from our Security staff by calling 425-766-6507.  There is no charge to check out a stroller or wheelchair, but we require that you provide a current drivers license or ID card. Without these pieces of identification, a $75 cash deposit is required.