Guest Services

We provide a wide range of information and services for our neighborhood community. Visit the Guest Services office (located in Suite K-17, between Brow Arc and QFC), contact us by phone at 425-644-1111 or send us an email with any specific inquiries.

Learn more about our Gift Cards, a perfect gift for any occasion, and our Community Room, with space available for retailers or groups in need of space to host a meeting or function.

Job Openings

The following Crossroads retailers are hiring.  Please contact stores directly for more information or to apply for a position.

Bed Bath & Beyond - Now Hiring
Brow Arc - Hiring threaders, licensed estheticians
Candy Tyme - Now Hiring
Cost Plus World Market - Hiring outgoing and fun seasonal sales and stock associates.  Enjoy a flexible schedule, 20% discount & see all of our great products first!  Apply at or text WMJOBS to 95730 & follow the careers link to learn more & apply today
Creatively Yours Ceramic Studio - Hiring part-time help (~15 - 20 hours/week) to work as a sales associate, perform kiln work, and customer service. Interested applicants may submit a resume to or come to Creatively Yours in person to pick up an application.  Experience with loading kilns is preferred.
Dressbarn - Now hiring part-time stylist and fulltime Assistant Manager
Hand & Stone Massage and Facial Spa - Hiring front desk staff, licensed estheticians, & licensed massage therapists
Jamba Juice - One spot for a team lead (18 or older) and possibly one team member (16 or older) depending on their availability
Jinya Ramen Bar - Now Hiring
JoAnn Fabric & Crafts - Hiring 15 people
O'Char Thai Cuisine - Hiring cooks and cashiers
Party City - Now Hiring
Paula's Hallmark - Hiring two people; flexible hours.
Pier 1 Imports - Now Hiring
Snip-its Kids Salon is looking for a licensed stylist for our fun and friendly salon.  Stop by the salon or call our manager Shane at 425-429-2570.
The French Bakery is accepting applications for customer service positions.  Learn more about the position here.
Tutta Bella Neapolitan Pizzeria - Accepting applications for front desk, line cooks, and serving staff (part time or full time).
Ulta Beauty - Seeking licensed professional for salon
WiggleWorks kids is looking for fun and humble team members and party hosts and a daytime manager on duty.  Submit your resume to

First Aid

Guest Services has a basic First Aid kit for minor cuts or injuries. If further aid or medical attention is required, arrangements will be made for appropriate medical personnel to attend.  Contact Security at 425-766-6507 for assistance.  Dial 911 for all emergencies.

Emergency Auto Aid

Crossroads provides dead battery and auto lock-out assistance as a courtesy.  These services are provided by our Security staff, who may be contacted at 425-766-6507.

Santa Photos

2017 Santa Photos that have not yet been picked up by customers are available for pick up at the Guest Services office.  Office hours are Monday through Friday from 8am - 5pm.

Community Bulletin Board

The Community Bulletin Board is located in the hallway next to Crossroads Toys. Space is limited; therefore priority space is made to non-profit organizations for advertising community events.  All postings must be approved through our Guest Services office.

Ferry & Metro Transit Information

Up-to-date Ferry Schedules and Transit Schedules are kept near the Community Bulletin Board.

Lost & Found

Lost items are locked in the Security Office . Any items that have been found can be turned in at Guest Services. If you believe you have lost something at the shopping center, please contact Crossroads Security at 425-766-6507 and leave a message with your name, phone number, description of the lost item and approximate area and date where you last saw the item. You will be contacted if your item is recovered. Due to space limitations, Lost & Found items are only kept for 30 days.

Ballot Drop Box

An official ballot drop box is located outside of the building at the south entrance to Crossroads, between Pier 1 Imports and Hand & Stone.

Courtesy Strollers & Wheelchairs

Strollers and wheelchairs are available as a courtesy.  Check them out from our Security staff by calling 425-766-6507.  There is no charge to check out a stroller or wheelchair, but we require that you provide a current drivers license or ID card. Without these pieces of identification, a $75 cash deposit is required.